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Top quality training on how to conduct investigations, delivered by world-class experts
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Botched investigations – especially botched workplace related investigations – inevitably cost time, money and disruption.
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Interested in training tailored specifically to the type of investigations you do?
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Whether it is in the public sector, academia or private industry, conducting fair and thorough investigations is becoming increasingly important. Whatever the field, if fact-finding is not done properly or the investigative process is – or is perceived to be – unfair, the consequences can be calamitous, leaving the organization conducting the investigation exposed, with its credibility and reputation in tatters.

Botched investigations – especially botched workplace related investigations – inevitably cost time, money and disruption.

The Workplace Institute offers top-quality investigative courses and consulting delivered by experts. They are custom crafted to provide practical, case-based training for anyone involved in conducting investigations of any type, big or small.

Customized courses

Our team of world-class faculty have created and delivered customized investigation courses for almost a hundred organizations across Canada and overseas.

Upcoming Online Courses

Most of these are separate online one day courses that run from 9-4 in the time zone they are listed.

Take the courses in any time zone that suits you.

The exceptions are the Two day Internet course and the 5 half day PEACE course.

Investigations Suite
Mountain Time (MT) Online - Sep 09, 2024
Eastern Time (ET) Online - Nov 04, 2024
How to Investigate: Fundamentals of Effective Fact-Finding
Mountain Time (MT) Online - Sep 09, 2024
Eastern Time (ET) Online - Nov 04, 2024
Investigative Interviewing
Mountain Time (MT) Online - Sep 10, 2024
Eastern Time (ET) Online - Nov 05, 2024
Report Writing for Investigators
Mountain Time (MT) Online - Sep 12, 2024
Eastern Time (ET) Online - Nov 07, 2024
How to Use the Internet as an Investigative Tool: Two Days
Central Time (CT) Online - Oct 31, 2024
The P.E.A.C.E. Interview Framework
Central Time (CT) Online - Nov 06, 2024
Five-Day P.E.A.C.E. Interviewing Course
Central Time (CT) Online - Nov 13, 2024
Assessing Credibility
Central Time (CT) Online - May 06, 2024
Central Time (CT) Online - Nov 08, 2024
Workplace Restoration
Central Time (CT) Online - Sep 17, 2024
Investigating Discrimination in the Workplace
Central Time (CT) Online - Sep 13, 2024
Entrevue judiciaire
Eastern Time (ET) Online - Nov 12, 2024

Investigations Training

Participants have included:

  • investigators
  • human resources professionals
  • auditors,
  • compliance officers
  • regulators
  • inspectors
  • complaint handlers
  • lawyers
  • policy analysts
  • front-line managers and executives responsible for overseeing investigations
  • union officials
  • law enforcement
  • security/loss prevention experts
  • insurance adjusters
  • diversity and equity professionals
  • human rights officers and analysts

…and many others, from many other fields.

The courses have been created by a team of world-class experts who have delivered training across the globe to investigators, complaint handlers, human resources professionals, counsel, supervisors and others involved in investigations of any kind. The content is designed to give anyone involved in any aspect of an investigation or fact finding process the skills they need to conduct a high quality investigation. They are great for those who are newer to the field - and a brilliant refresher for the more experienced.

Interested in training tailored specifically to the type of investigations you do?  We have put together customised courses for many public and private sector agencies. Customized courses are created in close consultation with the client. They focus on specific areas that are of the greatest relevance to the type of fact-finding you do. Clients have included:

  • Exxon Mobil
  • Law Society of British Columbia,
  • Public Service Commission of Canada
  • Ontario College of Teachers
  • Office of the Correctional Investigator of Canada
  • Vancouver Coastal Health
  • Department of Labour and Advanced Education, Government of Nova Scotia
  • Languages Commissioner of Nunavut
  • Organization for Security and Cooperation in Europe (OSCE) 
  • RCMP Complaints Commission
  • Asia Pacific Forum
  • Office of the Public Guardian of Alberta
  • Service Canada, Special Investigations Unit 
  • Native Women's Association of Canada
  • Office of the Information Commissioner of Canada
  • BC Ministry of Health
  • Canada Border Services Agency, Human Resources Branch

…and lots of other agencies and organizations.

We have also developed a series of specialised courses on a variety of topics, including investigative interviewing, harassment and sexual harassment investigations, investigating in the healthcare world and report writing. They, like any other of our courses, can be delivered in-house, at your convenience.

The courses are a great refresher  for those who have been in the field for a while, as well as an excellent introduction to fact-finding for those with less experience.

See the testimonials page for feedback from participants!

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Testimonials

Love the case studies and the realism of the stories!

Human Resources Manager
Horizon North Manufacturing, Alberta

Excellent basic principles of conducting investigations

Senior Program Advisor
CBSA, Intelligence and Targeting Operations Directorate

Excellent content

Senior Consultant Medical Affairs AHS

“Gareth's case choices were riveting, he is an excellent presenter, conveying both passion and insights into the investigative process”

Workplace Investigator

Very good course. Great information, well presented

Director, Community Care Licensing. Ministry of Health. BC

Fantastic speaker – wealth of knowledge.

Investigator
Manitoba Ombudsman

The querulant complainant section was especially useful

Unit Supervisor, Surgery
Covenant Health

Very interesting. Enjoyed the concrete examples

Officer
Office of Conflict of Interest and Ethics Commission

It will all be useful

HR Specialist
Epcor Utilities Inc

Very interesting and informative

Auditor
LSBC

Loved it. Practical and very relevant to what I am working on.

Senior Program Advisor
CBSA

Very good – reinforces common sense issues frequently overlooked

Ministry of Labour. Occupational Health and Safety

Great course. Great instructor

Public Member, Nova Scotia of Chiropractors

Enjoyed the course Instructor was very informative

Vice President, Compliance, Richardson GMP Limited

I thoroughly enjoyed it. Liked the studies – it helps to put everything in a different perspective.

Human Resources Manager
NextEra Energy

Excellent and knowledgeable speaker – real life experiences are helpful

Security Officer Bank of Canada

Great content

Deputy Registrar
Nova Scotia College of Pharmacists

Good course - relevant info for my job

Traffic Officer
Highways and Infrastructure

Excellent content. The course is relevant to anyone responsible for investigations

Director Cybersecurity intelligence and investigations
Government of BC

Excellent facilitation – high energy and video clips kept engagement and interest

Human Resources: Epcor Utilities Inc

Very good

Investigator
Saskatchewan Liquor and Gaming Authority

Everything useful

HR, Guzzo Law

Tons of information – well presented!

Quality Risk Management Coordinator
Yellowknife Health and Social Services

Investigation planning and interviewing. Just what we needed and wanted

Investigator
Office of the Public Guardian of Alberta

Good course. I appreciated the flexibility of the trainer to focus on areas of interest to the audience.

Senior Diversity Advisor
Husky Energy

Excellent – would highly recommend to others.

Policy Consultant
College of Registered Nurses of Nova Scotia

Very useful

Unit Manager Medicine AHS

Very well presented and easy to follow

Traffic Officer
Ministry of Highways and Infrastructure

Very informative

Senior Compliance Investigator, Combined Insurance

Dynamic presentation. Great examples

Deputy Director
Department of Justice, Crimes against Humanity and War Crimes Section