Top quality training on how to conduct investigations, delivered by world-class experts
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Botched investigations – especially botched workplace related investigations – inevitably cost time, money and disruption.
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Interested in training tailored specifically to the type of investigations you do?

Now Available Online

Check out our new courses:

Whether it is in the public sector, academia or private industry, conducting fair and thorough investigations is becoming increasingly important. Whatever the field, if fact-finding is not done properly or the investigative process is – or is perceived to be – unfair, the consequences can be calamitous, leaving the organization conducting the investigation exposed, with its credibility and reputation in tatters.

Botched investigations – especially botched workplace related investigations – inevitably cost time, money and disruption.

The Workplace Institute offers top-quality investigative courses and consulting delivered by experts. They are custom crafted to provide practical, case-based training for anyone involved in conducting investigations of any type, big or small.

Investigating Discrimination in the Workplace
Central Time online CT - September 19, 2022
Assessing Credibility
Central Time online CT - September 21, 2022
Five-Day P.E.A.C.E. Interviewing Course
Pacific Time (PT) Online - November 02, 2022
Workplace Restoration
Central Time online CT - November 23, 2022
How to Investigate: Fundamentals of Effective Fact-Finding
Mountain Time (MT) Online - September 12, 2022
Eastern Time (ET) Online - November 15, 2022
Investigative Interviewing
Mountain Time (MT) Online - September 13, 2022
Eastern Time (ET) Online - November 16, 2022
Investigating Allegations of Harassment and Sexual Harassment in the Workplace
Mountain Time (MT) Online - September 14, 2022
Central Time online CT - November 17, 2022
Report Writing for Investigators
Mountain Time (MT) Online - September 16, 2022
Eastern Time (ET) Online - November 18, 2022
How to Use the Internet as an Investigative Tool: Two Days
Eastern Time (ET) Online - November 21, 2022
The P.E.A.C.E. Interview Framework
Central Time online CT - September 15, 2022

Investigations Training

Participants have included:

  • investigators
  • human resources professionals
  • auditors,
  • compliance officers
  • regulators
  • inspectors
  • complaint handlers
  • lawyers
  • policy analysts
  • front-line managers and executives responsible for overseeing investigations
  • union officials
  • law enforcement
  • security/loss prevention experts
  • insurance adjusters
  • diversity and equity professionals
  • human rights officers and analysts

…and many others, from many other fields.

The courses have been created by a team of world-class experts who have delivered training across the globe to investigators, complaint handlers, human resources professionals, counsel, supervisors and others involved in investigations of any kind. The content is designed to give anyone involved in any aspect of an investigation or fact finding process the skills they need to conduct a high quality investigation. They are great for those who are newer to the field - and a brilliant refresher for the more experienced.

Interested in training tailored specifically to the type of investigations you do?  We have put together customised courses for many public and private sector agencies. Customized courses are created in close consultation with the client. They focus on specific areas that are of the greatest relevance to the type of fact-finding you do. Clients have included:

  • Exxon Mobil
  • Law Society of British Columbia,
  • Public Service Commission of Canada
  • Ontario College of Teachers
  • Office of the Correctional Investigator of Canada
  • Vancouver Coastal Health
  • Department of Labour and Advanced Education, Government of Nova Scotia
  • Languages Commissioner of Nunavut
  • Organization for Security and Cooperation in Europe (OSCE) 
  • RCMP Complaints Commission
  • Asia Pacific Forum
  • Office of the Public Guardian of Alberta
  • Service Canada, Special Investigations Unit 
  • Native Women's Association of Canada
  • Office of the Information Commissioner of Canada
  • BC Ministry of Health
  • Canada Border Services Agency, Human Resources Branch

…and lots of other agencies and organizations.

We have also developed a series of specialised courses on a variety of topics, including investigative interviewing, harassment and sexual harassment investigations, investigating in the healthcare world and report writing. They, like any other of our courses, can be delivered in-house, at your convenience.

The courses are a great refresher  for those who have been in the field for a while, as well as an excellent introduction to fact-finding for those with less experience.

See the testimonials page for feedback from participants!

Click On The Links For Details 

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I thoroughly enjoyed it. Liked the studies – it helps to put everything in a different perspective.

Human Resources Manager
NextEra Energy


Calgary Transit Public Safety and Enforcement

It will all be useful

HR Specialist
Epcor Utilities Inc

Great course

Director of Human Resources
Town of High River, Alberta

A thorough overview of the investigative process

College of Physicians and Surgeons of Alberta

I learned some very helpful tips on interviewing techniques

Law Society of BC

Excellent – would attend additional courses related to this topic

Deputy Registrar
Provincial Dental Board of Nova Scotia

Good course - relevant info for my job

Traffic Officer
Highways and Infrastructure

Very detailed and thorough course – informative and interesting presentation

College of Massage Therapists of BC


Unit Manager AHS

Very informative and educational – will use in future investigations.

Licensing Clerk
Ministry of Justice

Excellent. Practical. Applicable.

Rogers Communications

Every thing was really great. So interesting…

Complaints Officer. Alberta Health

A good introduction to investigations. The use of videos was very effective

Advisor, Canada Revenue Agency

Great content

Deputy Registrar
Nova Scotia College of Pharmacists

Great speaker – lots of good stories, videos, interactive, engaging

Supervisor, Mobile Collections Services
Calgary Laboratory Services

Awesome! Great content and advice. I would recommend it to any oversight body employee.

Manager, Canadian Human Rights Commission

Strongly agree that this is relevant to my work

Director of Administration
Long Term Care Facility

Good info

Senior Instructor
University of Calgary

The querulant complainant section was especially useful

Unit Supervisor, Surgery
Covenant Health

Excellent facilitation – high energy and video clips kept engagement and interest

Human Resources: Epcor Utilities Inc

Excellent – fast paced, great ideas for techniques

Team Lead: Alberta Health

Really applicable and very interesting. Great use of scenarios – backed up the content

Healthcare Manager. Corrections. AHS

I like leaving with a detailed template. Going through case law is always useful but breaking down the investigation beforehand was fantastic!

Director of Human Resources
Integra Support Services

Excellent speaker. Very engaging and informative. His examples of past investigations were both thought provoking and emotional. I learned a lot listening to the presentation and am sure his written materials will prove useful in my practice.

Chair, Canadian Bar Association and Law Society of PEI Continuing Legal Education Committee

very knowledgeable presenter, well prepared and instructed

Head of Personal Security Services
Department of Foreign Affairs and International Trade

So pleased I came!

Professional Conduct Consultant, College of Registered Nurses of Nova Scotia

Great course!

Chief, Recruitment and Labour Relations. Public Prosecution Service of Canada

Great additional knowledge for my job

HR Advisor
Kidd Operations

Excellent facilitation – high energy and video clips kept engagement and interest.

Human Resources Manager
Epcor Utilities Inc