Top quality training on how to conduct investigations, delivered by world-class experts
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Botched investigations – especially botched workplace related investigations – inevitably cost time, money and disruption.
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Interested in training tailored specifically to the type of investigations you do?

Now Available Online

Check out our new courses:

Whether it is in the public sector, academia or private industry, conducting fair and thorough investigations is becoming increasingly important. Whatever the field, if fact-finding is not done properly or the investigative process is – or is perceived to be – unfair, the consequences can be calamitous, leaving the organization conducting the investigation exposed, with its credibility and reputation in tatters.

Botched investigations – especially botched workplace related investigations – inevitably cost time, money and disruption.

The Workplace Institute offers top-quality investigative courses and consulting delivered by experts. They are custom crafted to provide practical, case-based training for anyone involved in conducting investigations of any type, big or small.

Workplace Restoration
Central Time online CT - September 25, 2023
Investigating Discrimination in the Workplace
Central Time online CT - September 26, 2023
Entrevue judiciaire
Eastern Time (ET) online French - November 02, 2023
Assessing Credibility
Central Time online CT - November 13, 2023
Five-Day P.E.A.C.E. Interviewing Course
Pacific Time (PT) Online - November 15, 2023
Investigations Suite
Eastern Time (ET) Online - November 06, 2023
Comment enquêter : Les principes fondamentaux d’une enquête efficace
Eastern Time (ET) online French - November 01, 2023
How to Investigate: Fundamentals of Effective Fact-Finding
Eastern Time (ET) Online - November 06, 2023
Investigative Interviewing
Eastern Time (ET) Online - November 07, 2023
Report Writing for Investigators
Eastern Time (ET) Online - November 10, 2023
How to Use the Internet as an Investigative Tool: Two Days
Central Time online CT - November 22, 2023
The P.E.A.C.E. Interview Framework
Central Time online CT - November 08, 2023

Investigations Training

Participants have included:

  • investigators
  • human resources professionals
  • auditors,
  • compliance officers
  • regulators
  • inspectors
  • complaint handlers
  • lawyers
  • policy analysts
  • front-line managers and executives responsible for overseeing investigations
  • union officials
  • law enforcement
  • security/loss prevention experts
  • insurance adjusters
  • diversity and equity professionals
  • human rights officers and analysts

…and many others, from many other fields.

The courses have been created by a team of world-class experts who have delivered training across the globe to investigators, complaint handlers, human resources professionals, counsel, supervisors and others involved in investigations of any kind. The content is designed to give anyone involved in any aspect of an investigation or fact finding process the skills they need to conduct a high quality investigation. They are great for those who are newer to the field - and a brilliant refresher for the more experienced.

Interested in training tailored specifically to the type of investigations you do?  We have put together customised courses for many public and private sector agencies. Customized courses are created in close consultation with the client. They focus on specific areas that are of the greatest relevance to the type of fact-finding you do. Clients have included:

  • Exxon Mobil
  • Law Society of British Columbia,
  • Public Service Commission of Canada
  • Ontario College of Teachers
  • Office of the Correctional Investigator of Canada
  • Vancouver Coastal Health
  • Department of Labour and Advanced Education, Government of Nova Scotia
  • Languages Commissioner of Nunavut
  • Organization for Security and Cooperation in Europe (OSCE) 
  • RCMP Complaints Commission
  • Asia Pacific Forum
  • Office of the Public Guardian of Alberta
  • Service Canada, Special Investigations Unit 
  • Native Women's Association of Canada
  • Office of the Information Commissioner of Canada
  • BC Ministry of Health
  • Canada Border Services Agency, Human Resources Branch

…and lots of other agencies and organizations.

We have also developed a series of specialised courses on a variety of topics, including investigative interviewing, harassment and sexual harassment investigations, investigating in the healthcare world and report writing. They, like any other of our courses, can be delivered in-house, at your convenience.

The courses are a great refresher  for those who have been in the field for a while, as well as an excellent introduction to fact-finding for those with less experience.

See the testimonials page for feedback from participants!

Click On The Links For Details 

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Good intro to investigations

Audit Manager
BC Ministry of Health

Awesome! Great content and advice. I would recommend it to any oversight body employee.

Canadian Human Rights Commission

Fantastic course

Assistant Director, Security. Justice and Solicitor General.

Loved it. Practical and very relevant to what I am working on.

Senior Program Advisor

Very interesting and informative


Most informative. Entertainingly engaging. Ace story telling. Effective images. Who thought that learning could be that much fun.

Office of the Information Commissioner

Very interesting. Loved the examples.

Team Leader, RCMP

Dynamic, informative and interesting – Gareth is a great instructor/speaker

Deputy Director: Security Standards Audits and Investigations Unit, Alberta Correctional Services

I thoroughly enjoyed it. Liked the studies – it helps to put everything in a different perspective.

Human Resources Manager
NextEra Energy

A simply amazing course. It should be mandatory for investigators

Investigator: Special Investigations Unit. Government of Alberta

Good info

Senior Instructor
University of Calgary

Well planed and delivered. Mr. Jones is excellent

Human Resources, Revera Inc.

Excellent healthcare scenario.

Emergency Department Unit Manager

Very interesting and entertaining

Senior Compliance Investigator Alberta Health Services

Interviewing was extremely useful and well covered . All topics were welcome

District Manager
GFL Environmental

Good balance of written handouts, exercises and video examples.

Complaints Intake
Law Society of Saskatchewan

Gareth Jones is a very dynamic, well-informed presenter

Clinic Supervisor
U of A Hospital

Loved Mr Jones. Even if you think your question is good, it was shown how difficult interviewing can be.

Nurse Consultant Complaints Officer

Excellent and timely

Executive Director
Bermuda Human Rights Commission

Wonderful presentation. I particularly liked the examples the instructor provided

Privacy / ATIP analyst
Department of Fisheries and Oceans

Excellent. Will recommend the course to others including my staff

Manager Financial Policy and Compliance
BC Ministry of Forests, Lands and Natural Resources

Very interesting. Loved the examples

Team Leader

Great case study

Molson Coors
HR Manager

Great instructor. Very knowledgeable and great case study examples.

Alberta Gaming and Liquor Commission

Very well presented and easy to follow

Traffic Officer
Ministry of Highways and Infrastructure

Great introduction to interviewing

Professional Standards Ottawa EMS

Very good

Security Officer
Indian and Northern Affairs Canada

Really applicable and very interesting. Great use of scenarios – backed up the content

Healthcare Manager. Corrections

Educational. Good refresher. Excellent

Saskatchewan Liquor and Gaming Authority

Fantastic speaker – wealth of knowledge.

Manitoba Ombudsman