Top quality training on how to conduct investigations, delivered by world-class experts
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Botched investigations – especially botched workplace related investigations – inevitably cost time, money and disruption.
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Interested in training tailored specifically to the type of investigations you do?

Now Available Online

Check out our new courses:

Whether it is in the public sector, academia or private industry, conducting fair and thorough investigations is becoming increasingly important. Whatever the field, if fact-finding is not done properly or the investigative process is – or is perceived to be – unfair, the consequences can be calamitous, leaving the organization conducting the investigation exposed, with its credibility and reputation in tatters.

Botched investigations – especially botched workplace related investigations – inevitably cost time, money and disruption.

The Workplace Institute offers top-quality investigative courses and consulting delivered by experts. They are custom crafted to provide practical, case-based training for anyone involved in conducting investigations of any type, big or small.

Workplace Restoration
Central Time online CT - September 25, 2023
Investigating Discrimination in the Workplace
Central Time online CT - September 26, 2023
Entrevue judiciaire
Eastern Time (ET) online French - November 02, 2023
Assessing Credibility
Central Time online CT - November 13, 2023
Five-Day P.E.A.C.E. Interviewing Course
Pacific Time (PT) Online - November 15, 2023
Investigations Suite
Mountain Time (MT) Online - September 18, 2023
Eastern Time (ET) Online - November 06, 2023
How to Investigate: Fundamentals of Effective Fact-Finding
Mountain Time (MT) Online - September 18, 2023
Eastern Time (ET) Online - November 06, 2023
Comment enquêter : Les principes fondamentaux d’une enquête efficace
Eastern Time (ET) online French - November 01, 2023
Investigative Interviewing
Mountain Time (MT) Online - September 19, 2023
Eastern Time (ET) Online - November 07, 2023
Report Writing for Investigators
Mountain Time (MT) Online - September 21, 2023
Eastern Time (ET) Online - November 10, 2023
How to Use the Internet as an Investigative Tool: Two Days
Central Time online CT - November 22, 2023
The P.E.A.C.E. Interview Framework
Central Time online CT - November 08, 2023

Investigations Training

Participants have included:

  • investigators
  • human resources professionals
  • auditors,
  • compliance officers
  • regulators
  • inspectors
  • complaint handlers
  • lawyers
  • policy analysts
  • front-line managers and executives responsible for overseeing investigations
  • union officials
  • law enforcement
  • security/loss prevention experts
  • insurance adjusters
  • diversity and equity professionals
  • human rights officers and analysts

…and many others, from many other fields.

The courses have been created by a team of world-class experts who have delivered training across the globe to investigators, complaint handlers, human resources professionals, counsel, supervisors and others involved in investigations of any kind. The content is designed to give anyone involved in any aspect of an investigation or fact finding process the skills they need to conduct a high quality investigation. They are great for those who are newer to the field - and a brilliant refresher for the more experienced.

Interested in training tailored specifically to the type of investigations you do?  We have put together customised courses for many public and private sector agencies. Customized courses are created in close consultation with the client. They focus on specific areas that are of the greatest relevance to the type of fact-finding you do. Clients have included:

  • Exxon Mobil
  • Law Society of British Columbia,
  • Public Service Commission of Canada
  • Ontario College of Teachers
  • Office of the Correctional Investigator of Canada
  • Vancouver Coastal Health
  • Department of Labour and Advanced Education, Government of Nova Scotia
  • Languages Commissioner of Nunavut
  • Organization for Security and Cooperation in Europe (OSCE) 
  • RCMP Complaints Commission
  • Asia Pacific Forum
  • Office of the Public Guardian of Alberta
  • Service Canada, Special Investigations Unit 
  • Native Women's Association of Canada
  • Office of the Information Commissioner of Canada
  • BC Ministry of Health
  • Canada Border Services Agency, Human Resources Branch

…and lots of other agencies and organizations.

We have also developed a series of specialised courses on a variety of topics, including investigative interviewing, harassment and sexual harassment investigations, investigating in the healthcare world and report writing. They, like any other of our courses, can be delivered in-house, at your convenience.

The courses are a great refresher  for those who have been in the field for a while, as well as an excellent introduction to fact-finding for those with less experience.

See the testimonials page for feedback from participants!

Click On The Links For Details 

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Thought it was all useful and potentially applicable

Firearms officer, RCMP

Good info

Senior Instructor
University of Calgary

Awesome! Great content and advice. I would recommend it to any oversight body employee.

Canadian Human Rights Commission

A good introduction to investigations. The use of videos was very effective

Advisor, Canada Revenue Agency

Lots of excellent information in a short time

Unit Supervisor
Misericordia Community Hospital

I thoroughly enjoyed the facilitator's actual experiences from his investigations. It really put it in perspective

Office of the Information Commissioner

Worth the time and expense!

Security Officer
Statistics Canada

Very good course. Mr. Jones was excellent in maintaining my interest. His stories were interesting and useful.

Senior Labour Relations Advisor: Passport Canada

This was mandatory training, thankfully

Information Commissioner of Canada

I found all the topics useful

Saskatchewan Association of Licensed Practical Nurses

Well presented and very informative

Kathy Johnson
Calgary Laboratory Services

Well done

Senior Officer. Administrative Investigations Support Centre
Department of National Defence and Canadian Forces

Covered a great deal in one day – good info

Alberta Solicitor General and Public Security

All of it was useful. Very relevant case studies

Investigator, Department of Justice Yukon

Excellent – would actually have liked 2 full days!

Fair Registration Practices Officer
Government of Nova Scotia

Dynamic presentation. Great examples

Deputy Director
Department of Justice, Crimes against Humanity and War Crimes Section

Very interesting. Loved the examples.

Team Leader, RCMP

Mix of theory and experience provides an excellent base for administrators responsible for investigation units

Director of Investigations and Hearings
Ontario College of Teachers

Very interesting and would recommend highly. Enjoyed the examples

Staff member, Nova Scotia College of Pharmacists

Really applicable and very interesting. Great use of scenarios – backed up the content

Healthcare Manager. Corrections

Nicely paced, good balance of lecture, video and exercise

Investigations, Mediation and Conciliation Officer
Public Service Commission, Government of Canada

Gareth Jones is a very dynamic, well-informed presenter

Clinic Supervisor
U of A Hospital

Great job, learned lots of applicable info


Excellent, a rare resource

Services Coordinator
Vecova Centre for Disability Services and Research, Alberta

Everything useful

HR, Guzzo Law

Strong content, Open forum and informative

A/Manager of Investigator
Office of the Correctional Investigator

Would love to attend another one!

Human Resources Manager

Excellent basic principles of conducting investigations

Senior Program Advisor
CBSA, Intelligence and Targeting Operations Directorate

Great – thanks!!

Investigator, City of Toronto


Policy Analyst
Six Nations Elected Council