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Top quality training on how to conduct investigations, delivered by world-class experts
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Botched investigations – especially botched workplace related investigations – inevitably cost time, money and disruption.
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Interested in training tailored specifically to the type of investigations you do?
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Check out our new courses:


Whether it is in the public sector, academia or private industry, conducting fair and thorough investigations is becoming increasingly important. Whatever the field, if fact-finding is not done properly or the investigative process is – or is perceived to be – unfair, the consequences can be calamitous, leaving the organization conducting the investigation exposed, with its credibility and reputation in tatters.

Botched investigations – especially botched workplace related investigations – inevitably cost time, money and disruption.

The Workplace Institute offers top-quality investigative courses and consulting delivered by experts. They are custom crafted to provide practical, case-based training for anyone involved in conducting investigations of any type, big or small.

Five-Day P.E.A.C.E. Interviewing Course
Pacific Time (PT) Online - November 02, 2022
Workplace Restoration
Central Time online CT - November 23, 2022
Investigating Discrimination in the Workplace
Central Time online CT - May 01, 2023
Investigations Suite
Eastern Time (ET) Online - November 15, 2022
Mountain Time (MT) Online - January 09, 2023
Eastern Time (ET) Online - April 24, 2023
How to Investigate: Fundamentals of Effective Fact-Finding
Eastern Time (ET) Online - November 15, 2022
Mountain Time (MT) Online - January 09, 2023
Eastern Time (ET) Online - April 24, 2023
Investigative Interviewing
Eastern Time (ET) Online - November 16, 2022
Mountain Time (MT) Online - January 10, 2023
Eastern Time (ET) Online - April 25, 2023
Investigating Allegations of Harassment and Sexual Harassment in the Workplace
Central Time online CT - November 17, 2022
Central Time online CT - April 26, 2023
Report Writing for Investigators
Eastern Time (ET) Online - November 18, 2022
Mountain Time (MT) Online - January 11, 2023
Eastern Time (ET) Online - April 28, 2023
How to Use the Internet as an Investigative Tool: Two Days
Eastern Time (ET) Online - November 21, 2022
The P.E.A.C.E. Interview Framework
Central Time online CT - April 27, 2023

Investigations Training

Participants have included:

  • investigators
  • human resources professionals
  • auditors,
  • compliance officers
  • regulators
  • inspectors
  • complaint handlers
  • lawyers
  • policy analysts
  • front-line managers and executives responsible for overseeing investigations
  • union officials
  • law enforcement
  • security/loss prevention experts
  • insurance adjusters
  • diversity and equity professionals
  • human rights officers and analysts

…and many others, from many other fields.

The courses have been created by a team of world-class experts who have delivered training across the globe to investigators, complaint handlers, human resources professionals, counsel, supervisors and others involved in investigations of any kind. The content is designed to give anyone involved in any aspect of an investigation or fact finding process the skills they need to conduct a high quality investigation. They are great for those who are newer to the field - and a brilliant refresher for the more experienced.

Interested in training tailored specifically to the type of investigations you do?  We have put together customised courses for many public and private sector agencies. Customized courses are created in close consultation with the client. They focus on specific areas that are of the greatest relevance to the type of fact-finding you do. Clients have included:

  • Exxon Mobil
  • Law Society of British Columbia,
  • Public Service Commission of Canada
  • Ontario College of Teachers
  • Office of the Correctional Investigator of Canada
  • Vancouver Coastal Health
  • Department of Labour and Advanced Education, Government of Nova Scotia
  • Languages Commissioner of Nunavut
  • Organization for Security and Cooperation in Europe (OSCE) 
  • RCMP Complaints Commission
  • Asia Pacific Forum
  • Office of the Public Guardian of Alberta
  • Service Canada, Special Investigations Unit 
  • Native Women's Association of Canada
  • Office of the Information Commissioner of Canada
  • BC Ministry of Health
  • Canada Border Services Agency, Human Resources Branch

…and lots of other agencies and organizations.

We have also developed a series of specialised courses on a variety of topics, including investigative interviewing, harassment and sexual harassment investigations, investigating in the healthcare world and report writing. They, like any other of our courses, can be delivered in-house, at your convenience.

The courses are a great refresher  for those who have been in the field for a while, as well as an excellent introduction to fact-finding for those with less experience.

See the testimonials page for feedback from participants!

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Testimonials

Very informative

Senior Compliance Investigator, Combined Insurance

Would love to attend another one!

Human Resources Manager
RCMP

Excellent. The content was pertinent to what we do with investigations. The ability to be interactive with other participants was really beneficial.

Director
Insurance Councils of Saskatchewan

Great course

Director of Human Resources
Town of High River, Alberta

Exceptional, informative session that has improved my work methods significantly

Occupational Health and Safety, Investigations and Mining Alberta

Very good. The interviewing component was very practical and I can use this and refer to material down the road.

PharmaCare Auditor, BC Ministry of Health

Gareth was extremely engaging – captivating examples

Senior Human Resources Advisor
Infrastructure Canada

Greatly enjoyed it. Excellent course – best interviewing course I have ever taken

Lead Investigator Occupational Health and Safety Government of Alberta

Great course, I am sure it could be two days and still packed!

Emergency Response Officer, Health Canada

Great! Very useful information and lots of resources too!

Unit Manager Medicine
AHS

Good. Interesting content.

Case Manager
Saskatchewan Workers Compensation Board

Enjoyed it. Will use the strategies supplied. All information was useful and insightful.

Investigator
Salvation Army

The querulant complainant section was especially useful

Unit Supervisor, Surgery
Covenant Health

I really enjoyed the activity – found it engaging.


Investigator, City of Toronto

Great day. Lots of good information.

Complaints Consultant
Alberta College of Teachers

Excellent and knowledgeable speaker – real life experiences are helpful

Security Officer Bank of Canada

I really enjoyed it. Great speaker, very interesting examples

Investigator
Mutual Funds Dealers Association

Very good course

Acting Director. Physical Security and Emergency Planning.
Industry Canada

Everything was useful

Audit Manager
Financial and Consumer Affairs Authority. Government of Saskatchewan

I thoroughly enjoyed it. Liked the studies – it helps to put everything in a different perspective

Human Resources Manager. NextEra Energy

Really applicable and very interesting. Great use of scenarios – backed up the content

Healthcare Manager. Corrections
AHS

Excellent – I learned good interviewing techniques

Senior Manager
Communications Security Establishment Canada

Awesome! Great content and advice. I would recommend it to any oversight body employee.


Manager, Canadian Human Rights Commission

Tons of useful information

Social Housing Consultant, City of Toronto

Very well presented and easy to follow

Traffic Officer
Ministry of Highways and Infrastructure

Fabulous

Executive Director, Palliser Primary Care Network

Excellent

Investigator
Calgary Transit Public Safety and Enforcement

Most informative. Entertainingly engaging. Ace story telling. Effective images. Who thought that learning could be that much fun.

Office of the Information Commissioner

Great resource for investigative training

Investigator
Avis Budget Group

Great job, learned lots of applicable info

Manager
UVIC