Top quality training on how to conduct investigations, delivered by world-class experts
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Botched investigations – especially botched workplace related investigations – inevitably cost time, money and disruption.
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Interested in training tailored specifically to the type of investigations you do?

Whether it is in the public sector, academia or private industry, conducting fair and thorough investigations is becoming increasingly important. Whatever the field, if fact-finding is not done properly or the investigative process is – or is perceived to be – unfair, the consequences can be calamitous, leaving the organization conducting the investigation exposed, with its credibility and reputation in tatters.

Botched investigations – especially botched workplace related investigations – inevitably cost time, money and disruption.

The Workplace Institute offers top-quality investigative courses and consulting delivered by experts. They are custom crafted to provide practical, case-based training for anyone involved in conducting investigations of any type, big or small.

Customized courses

Our team of world-class faculty have created and delivered customized investigation courses for almost a hundred organizations across Canada and overseas.

Upcoming Online Courses

Most of these are separate online one day courses that run from 9-4 in the time zone they are listed.

Take the courses in any time zone that suits you.

The exceptions are the Two day Internet course and the 5 half day PEACE course.

Investigations Suite
Central Time (CT) Online - Apr 29, 2024
Mountain Time (MT) Online - Sep 09, 2024
Eastern Time (ET) Online - Nov 04, 2024
How to Investigate: Fundamentals of Effective Fact-Finding
Central Time (CT) Online - Apr 29, 2024
Mountain Time (MT) Online - Sep 09, 2024
Eastern Time (ET) Online - Nov 04, 2024
Investigative Interviewing
Central Time (CT) Online - Apr 30, 2024
Mountain Time (MT) Online - Sep 10, 2024
Eastern Time (ET) Online - Nov 05, 2024
Report Writing for Investigators
Central Time (CT) Online - May 02, 2024
Mountain Time (MT) Online - Sep 12, 2024
Eastern Time (ET) Online - Nov 07, 2024
How to Use the Internet as an Investigative Tool: Two Days
Central Time (CT) Online - May 07, 2024
The P.E.A.C.E. Interview Framework
Central Time (CT) Online - May 03, 2024
Central Time (CT) Online - Nov 06, 2024
Five-Day P.E.A.C.E. Interviewing Course
Central Time (CT) Online - Nov 13, 2024
Assessing Credibility
Central Time (CT) Online - May 06, 2024
Investigating Allegations of Harassment and Sexual Harassment in the Workplace
Central Time (CT) Online - May 01, 2024
Central Time (CT) Online - Sep 11, 2024
Workplace Restoration
Central Time (CT) Online - Sep 17, 2024
Investigating Discrimination in the Workplace
Central Time (CT) Online - Sep 13, 2024
Entrevue judiciaire
Eastern Time (ET) Online - Nov 12, 2024

Investigations Training

Participants have included:

  • investigators
  • human resources professionals
  • auditors,
  • compliance officers
  • regulators
  • inspectors
  • complaint handlers
  • lawyers
  • policy analysts
  • front-line managers and executives responsible for overseeing investigations
  • union officials
  • law enforcement
  • security/loss prevention experts
  • insurance adjusters
  • diversity and equity professionals
  • human rights officers and analysts

…and many others, from many other fields.

The courses have been created by a team of world-class experts who have delivered training across the globe to investigators, complaint handlers, human resources professionals, counsel, supervisors and others involved in investigations of any kind. The content is designed to give anyone involved in any aspect of an investigation or fact finding process the skills they need to conduct a high quality investigation. They are great for those who are newer to the field - and a brilliant refresher for the more experienced.

Interested in training tailored specifically to the type of investigations you do?  We have put together customised courses for many public and private sector agencies. Customized courses are created in close consultation with the client. They focus on specific areas that are of the greatest relevance to the type of fact-finding you do. Clients have included:

  • Exxon Mobil
  • Law Society of British Columbia,
  • Public Service Commission of Canada
  • Ontario College of Teachers
  • Office of the Correctional Investigator of Canada
  • Vancouver Coastal Health
  • Department of Labour and Advanced Education, Government of Nova Scotia
  • Languages Commissioner of Nunavut
  • Organization for Security and Cooperation in Europe (OSCE) 
  • RCMP Complaints Commission
  • Asia Pacific Forum
  • Office of the Public Guardian of Alberta
  • Service Canada, Special Investigations Unit 
  • Native Women's Association of Canada
  • Office of the Information Commissioner of Canada
  • BC Ministry of Health
  • Canada Border Services Agency, Human Resources Branch

…and lots of other agencies and organizations.

We have also developed a series of specialised courses on a variety of topics, including investigative interviewing, harassment and sexual harassment investigations, investigating in the healthcare world and report writing. They, like any other of our courses, can be delivered in-house, at your convenience.

The courses are a great refresher  for those who have been in the field for a while, as well as an excellent introduction to fact-finding for those with less experience.

See the testimonials page for feedback from participants!

Click On The Links For Details 

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The course gives the basic information that helps me understand the whole investigative process.

Human Resources Manager
Telus Communications

Very good course

Acting Director. Physical Security and Emergency Planning.
Industry Canada

Excellent content and Teacher

Manager Client Services
National Arts Centre, Ottawa

Excellent, a rare resource

Services Coordinator
Vecova Centre for Disability Services and Research, Alberta

All government investigators should take this training as to the baseline of good interviewing.

Investigator. Directorate of Special Investigations and Enquiries.
Department of National Defence and Canadian Forces

Good course. I appreciated the flexibility of the trainer to focus on areas of interest to the audience.

Senior Diversity Advisor
Husky Energy

Helpful and informative

Workers Compensation Board of Alberta

Most informative. Entertainingly engaging. Ace story telling. Effective images. Who thought that learning could be that much fun.

Office of the Information Commissioner

Great materials

Supervisor HR
Glencore, Kidd Operations

A good introduction to investigations. The use of videos was very effective

Advisor, Canada Revenue Agency

The querulant complainant section was especially useful

Unit Supervisor, Surgery
Covenant Health

Great course!

Public Prosecution Service of Canada, Recruitment and Labour Relations

Excellent – I learned good interviewing techniques

Senior Manager
Communications Security Establishment Canada

Great course

Director of Human Resources
Town of High River, Alberta

Gareth is an excellent speaker

Medical Lab Technologist. AHS Lab Services

Very good

Saskatchewan Liquor and Gaming Authority

Very informative and educational – will use in future investigations.

Licensing Clerk
Ministry of Justice

Examples were particularly useful

Senior Analyst
Office of the Commissioner of Official Languages

Very well presented and easy to follow

Traffic Officer
Ministry of Highways and Infrastructure

Excellent – fast paced, great ideas for techniques

Team Lead: Alberta Health

Excellent – would highly recommend to others.

Policy Consultant
College of Registered Nurses of Nova Scotia

I like leaving with a detailed template. Going through case law is always useful but breaking down the investigation beforehand was fantastic!

Director of Human Resources
Integra Support Services

Very interesting. Loved the examples

Team Leader

Great speaker – lots of good stories, videos, interactive, engaging

Brenda Miller
Calgary Laboratory Services

A very relevant course that offers useful, easy to follow advice and templates

Assisted Living Investigator. BC

Interviewing was extremely useful and well covered . All topics were welcome

District Manager
GFL Environmental

All of it was useful. Very relevant case studies

Investigator, Department of Justice Yukon

It will all be useful

HR Specialist
Epcor Utilities Inc

Very interesting. Loved the examples.

Team Leader, RCMP

Great presentation

Laboratory Supervisor. AHS