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Top quality training on how to conduct investigations, delivered by world-class experts
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Botched investigations – especially botched workplace related investigations – inevitably cost time, money and disruption.
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Interested in training tailored specifically to the type of investigations you do?
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Whether it is in the public sector, academia or private industry, conducting fair and thorough investigations is becoming increasingly important. Whatever the field, if fact-finding is not done properly or the investigative process is – or is perceived to be – unfair, the consequences can be calamitous, leaving the organization conducting the investigation exposed, with its credibility and reputation in tatters.

Botched investigations – especially botched workplace related investigations – inevitably cost time, money and disruption.

The Workplace Institute offers top-quality investigative courses and consulting delivered by experts. They are custom crafted to provide practical, case-based training for anyone involved in conducting investigations of any type, big or small.

Investigating Discrimination in the Workplace
Central Time online CT - May 01, 2023
Workplace Restoration
Central Time online CT - September 25, 2023
Assessing Credibility
Central Time online CT - November 13, 2023
Five-Day P.E.A.C.E. Interviewing Course
Pacific Time (PT) Online - November 15, 2023
Investigations Suite
Eastern Time (ET) Online - April 24, 2023
Mountain Time (MT) Online - September 18, 2023
Eastern Time (ET) Online - November 06, 2023
How to Investigate: Fundamentals of Effective Fact-Finding
Eastern Time (ET) Online - April 24, 2023
Mountain Time (MT) Online - September 18, 2023
Eastern Time (ET) Online - November 06, 2023
Investigative Interviewing
Eastern Time (ET) Online - April 25, 2023
Mountain Time (MT) Online - September 19, 2023
Eastern Time (ET) Online - November 07, 2023
Investigating Allegations of Harassment and Sexual Harassment in the Workplace
Central Time online CT - April 26, 2023
Central Time online CT - September 20, 2023
Report Writing for Investigators
Eastern Time (ET) Online - April 28, 2023
Mountain Time (MT) Online - September 21, 2023
Eastern Time (ET) Online - November 10, 2023
How to Use the Internet as an Investigative Tool: Two Days
Central Time online CT - November 22, 2023
The P.E.A.C.E. Interview Framework
Central Time online CT - April 27, 2023
Central Time online CT - November 08, 2023

Investigations Training

Participants have included:

  • investigators
  • human resources professionals
  • auditors,
  • compliance officers
  • regulators
  • inspectors
  • complaint handlers
  • lawyers
  • policy analysts
  • front-line managers and executives responsible for overseeing investigations
  • union officials
  • law enforcement
  • security/loss prevention experts
  • insurance adjusters
  • diversity and equity professionals
  • human rights officers and analysts

…and many others, from many other fields.

The courses have been created by a team of world-class experts who have delivered training across the globe to investigators, complaint handlers, human resources professionals, counsel, supervisors and others involved in investigations of any kind. The content is designed to give anyone involved in any aspect of an investigation or fact finding process the skills they need to conduct a high quality investigation. They are great for those who are newer to the field - and a brilliant refresher for the more experienced.

Interested in training tailored specifically to the type of investigations you do?  We have put together customised courses for many public and private sector agencies. Customized courses are created in close consultation with the client. They focus on specific areas that are of the greatest relevance to the type of fact-finding you do. Clients have included:

  • Exxon Mobil
  • Law Society of British Columbia,
  • Public Service Commission of Canada
  • Ontario College of Teachers
  • Office of the Correctional Investigator of Canada
  • Vancouver Coastal Health
  • Department of Labour and Advanced Education, Government of Nova Scotia
  • Languages Commissioner of Nunavut
  • Organization for Security and Cooperation in Europe (OSCE) 
  • RCMP Complaints Commission
  • Asia Pacific Forum
  • Office of the Public Guardian of Alberta
  • Service Canada, Special Investigations Unit 
  • Native Women's Association of Canada
  • Office of the Information Commissioner of Canada
  • BC Ministry of Health
  • Canada Border Services Agency, Human Resources Branch

…and lots of other agencies and organizations.

We have also developed a series of specialised courses on a variety of topics, including investigative interviewing, harassment and sexual harassment investigations, investigating in the healthcare world and report writing. They, like any other of our courses, can be delivered in-house, at your convenience.

The courses are a great refresher  for those who have been in the field for a while, as well as an excellent introduction to fact-finding for those with less experience.

See the testimonials page for feedback from participants!

Click On The Links For Details 

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Testimonials

I really liked the investigative planning part, the exercise and the material.

Human Resources Manager
Eastern Ontario Regional Laboratory Association

Very informative, hands-on and factual. Great examples.

Bankruptcy Analyst
Office of the Superintendent of Bankruptcy. Industry Canada

Useful for setting up guidelines for investigations

Security Manager
UVIC

Informative

Human Resources
Perth and Smiths Falls District Hospital

Good. Interesting content.

Case Manager
Saskatchewan Workers Compensation Board

Tons of information – well presented!

Quality Risk Management Coordinator
Yellowknife Health and Social Services

Information is very in depth and relevant

Area Manager Seniors Health
AHS

Strongly agree that this is relevant to my work

Director of Administration
Long Term Care Facility

Everything useful

HR, Guzzo Law

Excellent delivery, interesting and relevant video clips and content

Resolution Manager
Aboriginal Affairs and Northern Development Canada

Everything was useful. Very good!

Auditor, RCMP

Educational. Good refresher. Excellent

Investigator
Saskatchewan Liquor and Gaming Authority

Informative, clear and concise

Management Services Officer, City of Toronto

Great refresher

Senior Human Resources Advisor
Alberta Health Services

Tons of useful information

Social Housing Consultant, City of Toronto

Gareth was extremely engaging – captivating examples

Senior Human Resources Advisor
Infrastructure Canada

Very informative and educational – will use in future investigations.

Licensing Clerk
Ministry of Justice

Lots of excellent information in a short time

Unit Supervisor
Misericordia Community Hospital

Really applicable and very interesting. Great use of scenarios – backed up the content

Healthcare Manager. Corrections
AHS

It was informative and enjoyable

Assisted Living Inspector. Ministry of Health. Victoria.

Excellent and interesting

Eligibility Review Worker
Ministry of Social Services

Very well presented and easy to follow

Traffic Officer
Ministry of Highways and Infrastructure

Excellent, will recommend to others!

Supervisor
Ministry of Labour. Labour Relations and Workplace Safety

Very good course

Acting Director. Physical Security and Emergency Planning.
Industry Canada

Very interesting. Great examples.

Manager
Public Service Labour Relations Board

Great day. Lots of good information.

Complaints Consultant
Alberta College of Teachers

Really good

Investigator
Ministry of Social Services , Government of Saskatchewan

Great presentation

Laboratory Supervisor. AHS

very knowledgeable presenter, well prepared and instructed

Head of Personal Security Services
Department of Foreign Affairs and International Trade

Very interesting and enjoyable. While I don’t carry out investigations, I found the material very applicable to the work I do – teasing out the truth!

Director Projects. Hospital and Provincial Services Branch. BC.