Top quality training on how to conduct investigations, delivered by world-class experts
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Botched investigations – especially botched workplace related investigations – inevitably cost time, money and disruption.
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Interested in training tailored specifically to the type of investigations you do?

Now Available Online

Check out our new courses:

Whether it is in the public sector, academia or private industry, conducting fair and thorough investigations is becoming increasingly important. Whatever the field, if fact-finding is not done properly or the investigative process is – or is perceived to be – unfair, the consequences can be calamitous, leaving the organization conducting the investigation exposed, with its credibility and reputation in tatters.

Botched investigations – especially botched workplace related investigations – inevitably cost time, money and disruption.

The Workplace Institute offers top-quality investigative courses and consulting delivered by experts. They are custom crafted to provide practical, case-based training for anyone involved in conducting investigations of any type, big or small.

Investigating Discrimination in the Workplace
Central Time online CT - September 19, 2022
Assessing Credibility
Central Time online CT - September 21, 2022
Five-Day P.E.A.C.E. Interviewing Course
Pacific Time (PT) Online - November 02, 2022
Workplace Restoration
Central Time online CT - November 23, 2022
How to Investigate: Fundamentals of Effective Fact-Finding
Mountain Time (MT) Online - September 12, 2022
Eastern Time (ET) Online - November 15, 2022
Investigative Interviewing
Mountain Time (MT) Online - September 13, 2022
Eastern Time (ET) Online - November 16, 2022
Investigating Allegations of Harassment and Sexual Harassment in the Workplace
Mountain Time (MT) Online - September 14, 2022
Central Time online CT - November 17, 2022
Report Writing for Investigators
Mountain Time (MT) Online - September 16, 2022
Eastern Time (ET) Online - November 18, 2022
How to Use the Internet as an Investigative Tool: Two Days
Eastern Time (ET) Online - November 21, 2022
The P.E.A.C.E. Interview Framework
Central Time online CT - September 15, 2022

Investigations Training

Participants have included:

  • investigators
  • human resources professionals
  • auditors,
  • compliance officers
  • regulators
  • inspectors
  • complaint handlers
  • lawyers
  • policy analysts
  • front-line managers and executives responsible for overseeing investigations
  • union officials
  • law enforcement
  • security/loss prevention experts
  • insurance adjusters
  • diversity and equity professionals
  • human rights officers and analysts

…and many others, from many other fields.

The courses have been created by a team of world-class experts who have delivered training across the globe to investigators, complaint handlers, human resources professionals, counsel, supervisors and others involved in investigations of any kind. The content is designed to give anyone involved in any aspect of an investigation or fact finding process the skills they need to conduct a high quality investigation. They are great for those who are newer to the field - and a brilliant refresher for the more experienced.

Interested in training tailored specifically to the type of investigations you do?  We have put together customised courses for many public and private sector agencies. Customized courses are created in close consultation with the client. They focus on specific areas that are of the greatest relevance to the type of fact-finding you do. Clients have included:

  • Exxon Mobil
  • Law Society of British Columbia,
  • Public Service Commission of Canada
  • Ontario College of Teachers
  • Office of the Correctional Investigator of Canada
  • Vancouver Coastal Health
  • Department of Labour and Advanced Education, Government of Nova Scotia
  • Languages Commissioner of Nunavut
  • Organization for Security and Cooperation in Europe (OSCE) 
  • RCMP Complaints Commission
  • Asia Pacific Forum
  • Office of the Public Guardian of Alberta
  • Service Canada, Special Investigations Unit 
  • Native Women's Association of Canada
  • Office of the Information Commissioner of Canada
  • BC Ministry of Health
  • Canada Border Services Agency, Human Resources Branch

…and lots of other agencies and organizations.

We have also developed a series of specialised courses on a variety of topics, including investigative interviewing, harassment and sexual harassment investigations, investigating in the healthcare world and report writing. They, like any other of our courses, can be delivered in-house, at your convenience.

The courses are a great refresher  for those who have been in the field for a while, as well as an excellent introduction to fact-finding for those with less experience.

See the testimonials page for feedback from participants!

Click On The Links For Details 

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Great course. I could have stayed another day or two

CF Grievance Board

Great overview

Labour Mobility Coordinator
Government of Nova Scotia, Labour and Advanced Education

Very useful

Unit Manager Medicine

Gareth is an excellent speaker

Medical Lab Technologist. AHS Lab Services

Great course! Excellent examples

Senior Audit Advisor
BC Ministry of Health

An excellent and informative session

Director Western Region Human Resources DND/CF Health Services

Excellent information. Provides me with more tools in order to do my job

HR Client Services Advisor

Very detailed and thorough course – informative and interesting presentation

College of Massage Therapists of BC

Fantastic course

Assistant Director, Security. Justice and Solicitor General.

Excellent examples. Excellent Instructor. The lady greeting us was excellent too!

Field Industrial Security Officer
Public Works and Government Services Canada

Excellent, a rare resource

Services Coordinator
Vecova Centre for Disability Services and Research, Alberta

Loved Mr Jones. Even if you think your question is good, it was shown how difficult interviewing can be.

Nurse Consultant Complaints Officer

Great information, much learning and increased awareness

Director Seniors Health. AHS

Great! Very useful information and lots of resources too!

Unit Manager, Medicine AHS

Loved it. Practical and very relevant to what I am working on.

Senior Programme Advisor, CBSA

Excellent and informative

Supervisor, Security Services
House of Commons

Great – thanks!!

Investigator, City of Toronto

Excellent. Real life experiences and cases referenced. Presentation skills superior.

Northern Alberta Institute of Technology

Strong content, Open forum and informative

A/Manager of Investigator
Office of the Correctional Investigator

I really liked the scenario and videos based on real situations.

Enforcement Officer
Environment Canada

All of it was useful. Very relevant case studies

Investigator, Department of Justice Yukon

So pleased I came!

Professional Conduct Consultant, College of Registered Nurses of Nova Scotia

Great course

Director of Human Resources
Town of High River, Alberta

Very informative and educational – will use in future investigations.

Licensing Clerk
Ministry of Justice

Good info

Senior Instructor
University of Calgary

Everything was interesting. I found the instructor very knowledgeable. Great mixture of videos / powerpoint which supports course content. Well done.

Senior Grievance Officer
Military Grievance External Review Committee


Calgary Transit Public Safety and Enforcement

Very relevant to administrative investigations

Investigations / Security Operations
Health Canada

Excellent presentation – engaging, incredibly knowledgeable and enjoyable. Will attend future presentations

Workplace investigator

The course was great

Metis Nation – Saskatchewan