Workplace Assessments: Identifying and Solving Issues Before they Become Investigations

This is a one-day course that teaches participants how to conduct assessments of their workplace’s culture and comply with Bill C-65 and other legal obligations to assess the workplace for threats of workplace harassment and do whatever is reasonable to protect the health and safety of employees.

Workplace assessments help organizations gather information about concerns that affect the day-to-day working lives of employees. Positive or negative, this information can help drive an organization’s approach to managing workplace conflict, increasing employee engagement and fostering a better culture of communication.

While there are many ways to do workplace assessments, this course will teach participants how to do a formal assessment process that includes surveying, interviews, report writing and creating recommendations.

Here’s what you’ll learn how to do:

  • Identify situations or problems that would benefit from a workplace assessment
  • Distinguish between workplace assessments and workplace investigations
  • Choose the right person to conduct a workplace assessment
  • Get buy-in from assessment participants and manage their fears and expectations
  • Draft survey questions and communications
  • Explore patterns in responses
  • Conduct interviews with participants
  • Create recommendations based on information gathered

The concepts of this course are conveyed through two different scenarios that are introduced to participants at the beginning of the course. Participants will apply the concepts as they learn them by using these scenarios in various interactive exercises.

At the end of this course, participants will be able to understand and perform all steps in the workplace assessment process.

Your Presenter:

William Goldbloom, BA, MA, JD, Q. Med, is the principal and founder of WG Resolutions. He provides clients with effective and affordable resolutions to workplace conflict and misconduct through investigations, mediations, training and restorative practices.

William has provided training on preventing workplace harassment and conducting investigations across Canada. He is also a Qualified Mediator with the ADR Institute of Canada and received training in workplace restoration by the International Institute of Restorative Practices. Prior to founding WG Resolutions, William was a workplace investigator and trainer at a well known workplace investigation law firm. He started his law practice as an employment and labour lawyer at an international law firm.