Investigations Training Suite

Most of these courses are now available ONLINE!

Check out dates and times below.

The Investigations Training Suite covers the full range of our one-day, stand alone, world-class investigative courses.

The courses provide anyone involved in investigations – in any capacity – with the tools they need to maximize the chances that investigations are done objectively and thoroughly. Thousands of people have attended previous courses and the feedback has been superb.

Scroll down to select the combination of one day courses that fits your needs.

Just interested in interviewing? Then sign up for the Investigative Interviewing course. Want to cover the Fundamentals of Investigation and also learn how to Write a Report? Register for those courses. Choose the combination you want.

Check out our brand new assessing credibility, investigating allegations of harassment and sexual harassment in the workplace and P.E.A.C.E. Interviewing courses.

Take multiple courses and save! Contact us about discounts for groups


ACCREDITATION

The Investigations Training Suite is accredited or pre-approved by HRPA, CPHR AB, CPHR BC and Yukon, CPHR NS and CPHR MB for 6.5 CPD recertification hours.

       

Central Time (CT) Online April 29, 2024 $595.00 + tax
Mountain Time (MT) Online September 09, 2024 $595.00 + tax
Eastern Time (ET) Online November 04, 2024 $595.00 + tax

This course sets out the building blocks of good investigative practice for any kind of investigation. It covers fundamental investigative principles, how to plan an investigation, an introduction to investigative interviewing, dealing with digitally-stored, documentary and physical evidence, assessing evidence, report writing and the challenges of workplace related investigations.

Accreditations:
Law Society of Ontario  

  • 1 hr 5 minutes Professionalism
  • 25 minutes Equality and Inclusion Professionalism

Central Time (CT) Online April 30, 2024 $595.00 + tax
Mountain Time (MT) Online September 10, 2024 $595.00 + tax
Eastern Time (ET) Online November 05, 2024 $595.00 + tax

This course is dedicated to investigative interviewing. The course expands on the principles of interviewing covered in day one, with much more in-depth material, including scenarios based on real life cases. Lots of participation and exercises – but no role-plays – guaranteed!

Accreditations:
Law Society of Ontario  

  • 35 minutes Professionalism
  • 40 minutes Equality and Inclusion Professionalism

Central Time (CT) Online May 03, 2024 $595.00 + tax
Central Time (CT) Online November 06, 2024 $595.00 + tax

This course is an introduction to P.E.A.C.E. P.E.A.C.E. is an investigative interviewing framework that is ethical, efficient and effective. It has been adopted by investigators across the globe. The focus is on conducting a Cognitive Interview that underpins the UK’s P.E.A.C.E Model and the RCMP Phased Witness Model. The course is designed for anyone who wishes to obtain information from another person and wants that information to be complete and reliable.


Central Time (CT) Online May 01, 2024 $595.00 + tax
Central Time (CT) Online September 11, 2024 $595.00 + tax

Designed for anyone involved in workplace investigations, this course focuses exclusively on the challenges of harassment and sexual harassment investigations. It covers dealing with he said/she said cases, trauma-informed interviewing techniques, confidentiality issues and many other aspects of this challenging kind of investigation.


Central Time (CT) Online May 02, 2024 $595.00 + tax
Mountain Time (MT) Online September 12, 2024 $595.00 + tax
Eastern Time (ET) Online November 07, 2024 $595.00 + tax

Most of us have to write reports of some kind, be it as the result of an investigation or a similar process. Report writing can be a bit of a challenge sometimes. Worry not. This course is designed for investigators, inspectors, auditors, analysts, complaint handlers, lawyers, human resources professionals and anyone else who has to put pen to paper. It is focused on writing clear and concise reports – and making the entire report writing process as simple and as painless as possible.

Accreditations:
Law Society of Ontario  

  • 10 minutes Professionalism
  • 30 minutes Equality and Inclusion Professionalism

Law Society of British Columbia

  • 6.50 hours of continuing professional development

Institute of Internal Auditors (IAA)

  • 6 hours

Assessing Credibility

Central Time (CT) Online May 06, 2024 $595.00 + tax

This is a one-day course that introduces participants to the legal concept of credibility and the practice of assessing credibility in workplace investigations.

Credibility is a tricky concept. There are general legal principles we use to govern how we assess credibility but believing one person over another can often feel like a coin-toss. Or you might believe one person over another based on a “gut feeling” that may be affected by unconscious bias. Even though assessing credibility is a challenging task, it is something that investigators must do in almost every investigation. Mistakes in how investigators come to conclusions about credibility may risk the investigation finding being overturned or may lead to a decision that the investigation itself was inadequate.

In this course we will help you understand what credibility means and get you comfortable with assessing credibility in a way that is legally defensible. Here’s what you’ll learn how to do:

  • Identify the fundamental elements the legal concept of credibility
  • Recognize the distinction between “the truth” and making findings of fact
  • Ask questions to help you assess a participant’s credibility
  • Determine when a credibility assessment is and is not necessary
  • Understand the harm that accompanies a declaration that someone is not credible
  • Review legal cases involving credibility assessments in investigations
  • Draft meaningful and defensible credibility assessments in investigation reports

 


Central Time (CT) Online April 29, 30, May 1, 2, 3, 6, 2024 $3300.00 + tax
Mountain Time (MT) Online September 9, 10, 11, 12, 13, November 6, 2024 $3300.00 + tax
Eastern Time (ET) Online November 4, 5, 6, 7, 8, September 11, 2024 $3300.00 + tax

Interested in taking all the courses? The entire suite is available at a discounted rate, as follows. Contact us re further discounts for groups.

The thousands of participants who have attended our courses are involved in all sorts of investigations, including:

  • Workplace
  • Regulatory / Compliance
  • Professional Conduct
  • Healthcare
  • Child / Vulnerable person protection
  • Audits
  • Law enforcement
  • Inspections
  • Insurance
  • Health and Safety
  • Security / Loss Prevention
  • Human Rights
  • Ethics / Integrity
  • Administrative Fairness / Ombudsman

Participants come from the private sector, government at all levels, academia, healthcare, regulators and compliance folks of all kinds and many other areas.

Check out the testimonials on our website to see the variety of people who have attended – and found the courses useful, relevant, practical and fun.